Recruits and screens study participants. Conducts telephone or in-person interviews with study participants. Edits and codes questionnaire data. Prepares forms and maintains accurate records and files.
Answers participants’ questions and assists in screening, recruiting, and consenting patients. Contacts patients who do not respond to mailings. Schedules examination appointments for study participants. Conducts structured telephone or in-person interviews with study participants. Reviews questionnaires for completeness and accuracy; checks for inconsistencies; and codes open-ended questions. Prepares, mails, and processes questionnaires. Assists in tracing study participants. Prepares data for electronic processing. Keeps accurate records and files.
Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
High School Diploma or General Education Development (GED) required.
Licenses, Certifications, Registrations
Excellent interpersonal and communication skills; telephone skills required.
Familiar with medical terminology
Must be able to work in a Labor/Management Partnership environment.
Previous experience in a research/health care environment preferred.
Previous interviewing experience preferred.
Experience and knowledge of computer applications, such as word processing and database software, preferred.
Associate’s degree or equivalent experience preferred.
Familiarity with editing/coding questionnaires preferred.