Program Assistant I-501

Company Details

State of Colorado Job Opportunities

Department Information

This position is only open to Colorado state residents.

This announcement will remain open until March 23, 2018, or when 50 qualified applications are received, whichever occurs first. As such, applicants are encouraged to submit applications early.

Make a real difference . . .

Do you have a passion and drive to apply your talent to create a better Colorado? Are you looking for a career that provides you with opportunities to improve the world around you? The Colorado Department of Public Health and Environment (CDPHE) is seeking diverse individuals from all backgrounds to apply for a fantastic position that makes a direct impact on improving the lives of Colorado citizens. Our mission is to protect and improve the health of Colorado’s people and the quality of its environment.

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Public Health and Environment. Our tobacco-free campus offers free parking and is conveniently located near RTD bus lines, the Cherry Creek Shopping Center, Glendale City Set, and the Cherry Creek bike path. In addition to a great location and rewarding, meaningful work, we offer:

  • Strong retirement benefits including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans
  • Medical and dental health plans
  • Paid life insurance
  • Short- and long-term disability coverage
  • 10 paid holidays per year plus generous personal time off
  • Mentoring program with opportunities for mentors and mentees
  • Tuition assistance for college level courses including Masters degree programs
  • Excellent work-life programs, such as flexible schedules, and
  • A variety of employee resource groups
  • Employee wellness programs and facilities
  • Internal professional development opportunities on a wide variety of subjects
  • Bike to work programs, including access to storage lockers and bike racks
  • Distinctive career advancement opportunities throughout the State system

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to

Description of Job

Work Unit
This position serves are the program assistant to the Sexually Transmitted Infections (STI)/Human Immunodeficiency Virus (HIV)/ Viral Hepatitis (VH) Branch. The mission of the STI/HIV/VH Branch is to prevent STI, HIV, and VH infections and their associated complications through detection, diagnosis, care, and treatment. The Branch is responsible for disease surveillance and investigations; partner counseling and referral services; and prevention, testing, diagnosis, referral, care and treatment services.

About the position

  • Provide skilled professional support and acts as point of contact for Branch administrative issues.
  • Assist the Branch Managers in the design and implementation of systems and processes to manage the multiple internal projects and external community initiatives with which the Branch is involved.
  • Compose and/or formatting correspondence.
  • Maintain and update mailing lists.
  • Develop packets for distribution to stakeholders and community groups.
  • Schedule appointments and make recommendations for schedule changes if a conflict arises.
  • Make travel arrangements, assuring submission of reimbursement requests.
  • Take charge of arrangements necessary for internal or external meetings.
  • Assure completeness and accuracy of information forwarded to senior management.
  • Manage procurement paperwork (such as computer replacement).
  • Conduct analysis of existing operational policies and practices and recommend and implement changes as necessary.
  • Provide guidance to branch staff to ensure the correct interpretation and adherence to Branch, Division and Department rules, standards, policies, regulations and procedures.
  • Identifies and resolves discrepancies, omissions, and errors by contacting appropriate individuals or by obtaining appropriate documents.
  • Perform other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

  • Four years of experience performing clerical duties and providing professional support to supervisors or managers. Clerical duties include answering phones; maintaining files; drafting, proofreading, sending and receiving correspondence; greeting clients and customers; scheduling meetings and events; ordering office supplies; and sending emails and faxes. Professional support includes determining which issues need to be prioritized for manager or supervisor attention; routing queries to the appropriate technical expert; project coordination including timeline development; assisting with internal policy and/or procedure changes; and deciding which operational issues to prioritize.
  • Substitution: College coursework will substitute for the required experience on a year-for-year basis (30 semester hours equals one year of experience).

The required experience must be substantiated within the work experience section of your application. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition, part-time work will be prorated.

A copy of your college/university transcript must be submitted at the time of application (Unofficial transcripts are acceptable.)

Preferred Qualifications and Essential Competencies
The preferred experience, competencies and abilities are highly desirable for this position and will be considered in selecting the successful candidate:

  • Software training (e.g. Microsoft Office, Sharepoint, Google G Suite)
  • Project coordination or project management experience
  • Process improvement experience
  • Experience managing office supply inventory
  • Excellent customer service skills
  • Ability to adapt quickly to change and easily consider new approaches
  • Ability to develop and maintain effective working relationships with others
  • Exemplary planning and organizational skills,
  • Ability to demonstrate awareness of technologies and use technology effectively.
  • Ability to present ideas accurately, effectively, and concisely, both verbally and in writing

Conditions of Employment

  • A pre-employment criminal background check will be conducted as part of the selection process. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to job duties may disqualify you from being considered for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide the Colorado Department of Public Health and Environment Human Resources office with an official disposition of any charges.

Supplemental Information

Applicant Checklist: The following must be submitted by the application deadline.

  • A completed State of Colorado application submitted online via by the application deadline.
  • A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your application. Cover letters will not be accepted after the closing date and time of the announcement.
  • If you are a veteran, a copy of your DD214 attached to your application.
  • If using education to qualify, a copy of your college/university transcripts. Transcripts can be attached to your application.
  • The Selection Process: Applicants will be notified at each step in the selection process via email. Emails will come from

  • All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.
  • Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
  • Part of, or all of, the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.
  • A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.
  • Appeal Rights: If you receive notice that you have been eliminated from consideration for the position or that as a result of no longer being considered, you were discriminated against, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. If an applicant seeks to have an allegation of discrimination reviewed by the Board, that person must file an appeal (petition for hearing) within 10 days of the action or receipt of any final written selection decision. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also applies to all charges of discrimination.

    E-Verify: CDPHE uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

    You must be legally eligible to work in the United States to be appointed to this position. CDPHE does not sponsor non-residents of the United States.